Privacy Policy
Last updated: 9 October 2026
LAS Media and Ads Agency ("we", "us" or "our") respects your privacy. This Privacy Policy explains how we collect, use, store and share information when you visit our website, submit a Facebook or Instagram lead form, contact us through WhatsApp, phone or social media, or enquire about our advertising services.
1. Information We May Collect
Depending on how you contact us, we may collect:
- Your full name, phone number and email address.
- Business name, business category, product or service details.
- City, location or target market.
- Your advertising objective, such as leads, calls, WhatsApp enquiries, appointments or sales.
- Your approximate advertising budget.
- Information about whether you have previously run Facebook or Instagram ads and your experience with those ads.
- Your preferred time to start advertising.
- Website, Facebook Page, Instagram profile or other business links that you choose to share.
- Any other information you voluntarily provide in forms, messages, calls or consultations.
2. How We Collect Information
We may receive information directly from you through our website, Meta/Facebook/Instagram Instant Forms, WhatsApp, phone calls, social media messages or other enquiry channels. Third-party platforms may also provide us with information you submit through their services, subject to their own privacy policies and terms.
3. How We Use Your Information
We may use your information to:
- Review and respond to your advertising enquiry.
- Understand your business and advertising requirements.
- Contact you by phone, WhatsApp, email or other communication method you provide.
- Recommend an advertising strategy, service or campaign setup that may be suitable for your business.
- Provide consultations, campaign management and customer support.
- Maintain enquiry and customer records.
- Improve our services, customer follow-up and marketing processes.
- Prevent misuse, fraud or security issues and comply with applicable legal obligations.
4. Facebook and Instagram Lead Ads
We may use Meta technologies, including Facebook and Instagram lead advertisements and Instant Forms, to collect enquiries. Information submitted through those forms may be shared with LAS Media and Ads Agency so that we can contact you about the service you requested or expressed interest in. Meta's own privacy terms and policies may also apply to your use of Facebook and Instagram.
5. Marketing and Follow-up
If you enquire about our services, we may follow up with information related to your enquiry or services that may be relevant to your business. You may ask us to stop promotional follow-up at any time by replying to our message or contacting us using the details below.
6. Sharing of Information
We do not sell your personal information. We may share or process information only where reasonably necessary to operate our business, for example with communication, hosting, analytics, advertising, CRM or technology service providers, or when required by law. Such providers may process information according to their own terms and privacy obligations.
7. Data Security
We use reasonable administrative and technical measures to protect information from unauthorized access, misuse, alteration or disclosure. However, no internet transmission or electronic storage method can be guaranteed to be completely secure.
8. Data Retention
We retain enquiry and customer information only for as long as reasonably necessary for follow-up, service delivery, business records, dispute resolution, security or applicable legal requirements. Information that is no longer required may be deleted or anonymized where appropriate.
9. Your Choices and Requests
You may contact us to request access to, correction of, or deletion of personal information we hold about you, subject to applicable law and legitimate record-keeping requirements. You may also request that we stop promotional communications.
10. Third-Party Links and Platforms
Our website or communications may contain links to third-party services such as Facebook, Instagram, WhatsApp or other websites. We are not responsible for the privacy practices of third parties. Please review their privacy policies separately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will be posted on this page with the updated date shown above.
12. Contact Us
For privacy questions, correction or deletion requests, or to stop promotional follow-up, contact:
LAS Media and Ads Agency
Ludhiana, Punjab, India
Phone / WhatsApp: +91 70097 32517